Community Policies

GetSetUp is a global community of millions of active learners. Our mission is to help the third of the world’s population who are over 55 learn new skills, connect with others, and unlock new life experiences. We provide a safe, inclusive, respectful community to facilitate learning and socialization. We empower older adults to live their best lives.

To ensure our community remains a safe, welcoming, and empowering place, we expect all members to abide by the rules posted here. Our Community Code and Guidelines are regularly updated to support our growing, evolving community. If you have feedback or questions on these guidelines, please email us at report@getsetup.io.

Our values

Community Code

To contribute to a positive environment for everyone at GetSetUp, all members of the community must live up to the GetSetUp Code:

As a member of the GetSetUp community, I agree to treat every individual on the platform with respect, kindness, and encouragement.

Community Guidelines

1. We always:

        a. Show empathy, kindness, and respect to other members

        b. Are respectful of differing opinions and viewpoints

        c. Use welcoming and inclusive language

2. We don’t allow:

       a. Bullying or harassment. No profanity, hate-speak, insults or abusive, violent, or             discriminatory behavior.

       b. Disruptive behavior. If it prevents another member from learning, it won’t be allowed.

       c. Selling or promoting products or services. Sharing a tip or resource is great, but we don’t            allow anyone to sell their services, push their product on others, or conduct unapproved,            direct fundraising (even for very good causes). 

3. We stand for learning, not the spreading of misinformation. Sharing your opinion and perspective is encouraged. Pushing your views as unsubstantiated facts is not allowed.

4. We don’t share confidential information. To ensure the safety of our community, do not share financial information, social security numbers, sensitive personal information, or any other information you would not share publicly.

How to Report Inappropriate Behavior

If you feel uncomfortable or are experiencing objectionable behaviors while on GetSetUp, let us know as soon as possible by emailing us at report@getsetup.io. Your report will be reviewed immediately, and the GetSetUp team will respond as promptly as possible. 

Actions We Will Take

Nothing is more important to us than the safety and well-being of our community. Any violation against our Community Code and the Guidelines shared here will be investigated and result in a response that is deemed necessary and appropriate. Minor first offenses will receive a warning. Those with severe or repeated offenses will be banned from the community.