Charles Schwab is a leading investment firm with a workforce of 30,000. They have more total assets under management than any other publicly traded investment firm in the US— just over $7 trillion and over 33 million accounts. Headquartered in Westlake, Texas, they have 13 major locations across the US, from California to New Jersey to Florida.

They are currently hiring and have positions for people who have a financial background as well as for those who want to transition to a career in the finance industry.

Charles Schwab client segments

Charles Schwab has three client segments:

• Individual investors - Those are retail clients from all walks of life.
• Registered Investment Advisors (RIAs) -These are independent investment advisors who manage client assets on their own. But they utilize their resources as a firm to help facilitate in providing those clients with the best products and services in the marketplace.
• Employers - These are companies that are looking to serve their associates by maximizing retirement offerings for them as benefits like 401Ks or IRAs.

Employee and Benefits

There are many benefits to being an employe with Charles Schwab.

They have industry-leading customer service that's focused on seeing through the client's eyes.

According to Tom Nichol, Director of Brokerage Services,

“We focus heavily on our clients and on our professionals, making sure that they're happy. We know that if our team is internally happy, then that happiness will be passed onto our clients, creating a best-in-class client experience. Our professionals feel important and included in our Schwab culture."

The company offers Employee Resource Groups (ERGs), clubs that showcase their diversity and the community feel that they have as a firm. These include groups for Veterans, women, and minorities, just to name a few.

Another company priority is community stewardship, and they give every professional eight hours of volunteer time paid per year. 

"A few of my teammates have donated time by working at animal shelters or walking dogs, being a companion for the animals for a day. You can help out at food shelters, maybe even community shelters. I got the chance to work with our Habitat for Humanity, building a house."

Additional employee benefits include financial advice for all associates, competitive pay, individual performance awards, both cash and stock awards, as well as an employee stock purchase plan, 401k matching program, health care benefits, and tuition reimbursement. Employees also get 28 days paid sabbatical every five years with the firm. 

Financial services representatives

The heart of the business is client service, and they’re currently hiring financial services representatives. If you’re not a finance expert, that's okay! Schwab has seen tremendous success from new grads, career switchers, customer service workers, military veterans, and people returning to the workforce. In addition to the skills below, successful candidates have a growth mindset, a willingness to learn, and a passion for serving others. 

In this position, you’ll:

• Educate clients about investments, trading tools, market mechanics, retirement choices
• Learn about the securities industry, including the basic principles of equity, option, and mutual fund transactions
• Earn your FINRA Series 7 & 63 Licenses
• Robust communication, influencing, and client engagement skills
• Desire to work in a collaborative team-based culture

They have an extensive 23-week paid training program for this role specifically to go through and understand not only their internal systems but finance in general.

"For the first six months of employment, we ask that people be in the office. After six months, we have a very flexible workplace arrangement. We'll allow up to 100% work from home, but also see the value of being in the office, being around people in the same role."

The application process

Once you fill out that application, you will meet directly with a talent advisor at Schwab. After that meeting, you will meet with hiring managers. Typically within 48 hours, a hiring decision is made.

They are currently hiring financial services representatives in a number of locations around the country. If this sounds like an interesting opportunity, visit GetSetUp Jobs to learn more about the position, as well as other job opportunities.